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In-Home Community Support

About In-Home Community Support

We have experience dealing with a variety of behavioral and emotional challenges. Using a Family Systems approach, Potomac provides two clinicians; one serving as the student Mentor and the other as a Parent Coach; both with masters or doctorate degrees in the mental health field and licensed or license eligible.

Potomac believes working with the individual client, the client’s family members, and the family system as a whole is essential to the healing process.

Our sessions occur in the community, rather than in an office. Clinicians meet clients at school, at home, or their favorite spot in town. Potomac Parent Coaches and Mentors support clients in managing real-world challenges and solutions.

In addition to weekly scheduled sessions, clinicians show up for families in real-time, when they need support and guidance the most.

Locations

  • Atlanta, GA

  • Boston, MA

  • Chicago, IL

  • New York Area

  • San Francisco, CA

  • Washington D.C. Area

Why it works

Potomac's family systems approach supports the entire family and encourages communication, trust, and continuous growth. Clients gain confidence, self-esteem, and learn about healthy relationships through consistent and often daily interaction with clinicians. As skills are implemented, boundaries are established, and communication channels open, Potomac Family Support Program is there to cultivate and support a healthy family system.

At Potomac, we are trained as therapists, with a Master of Arts or Science degree in psychology, social work, counseling, or marriage, and family therapy. Potomac clinicians are different than traditional therapists. We work like a life coach or mentor and we are available throughout the day by phone or in person. Our clinical training allows us to understand your child’s clinically complex challenges. The active engagement and phone/text coaching allow us to help our clients every day, not just during sessions.

Potomac family systems approach works in the following ways

  • Clients build a strong relationship with their parent coach and therapeutic mentor for an accurate assessment.
  • Therapeutic Mentors and Parent Coaches assist the client and the parents in developing a Master Treatment Plan with clinical goals for both client and parents
  • Clients and mentors engage in activities that support growth toward client and family goals.
  • Clients build self-esteem and confidence through activities with their mentor.
  • Clients engage in therapy models such as CBT, DBT, motivational interviewing, and experiential therapy.
  • Therapists help clients apply new skills.
  • Therapists help clients reduce problem symptoms and build a healthy life.

Who We Help

Adolescent Treatment

We believe that a healthy family system is a foundation for healthy teens. As such, Potomac services for adolescents have a special emphasis on helping the child to thrive within the family system. They are supporting and coaching the client on communication skills, healthy boundaries, ownership, and accountability. Adolescents need help in defining their role in the family system, positive and negative. We help them navigate that role in a way that is healthy and productive within the family system. In this age group, there are usually academic and social issues outside the home to address. Our mentors will work with the schools, coaches, and school counselors to help ensure any challenges in these areas are managed and supported. Through hands-on interaction, the mentor will be better aware of the child's strengths and needs.

The parents that we work with are usually faced with some complex challenges with their child and family. Our approach in working with them is to meet them where they are and build from there. This typically means supporting them in setting healthy boundaries with their child, communication skills, self-care, and learning how to step back or jump in as needed. This balance is often one of the most difficult challenges for parents. Our coaches respect the innate difficulty of this process. They will help guide parents toward healthier skills and techniques to break negative patterns and create new ones.

We understand that crises don't happen on a schedule. Both the mentor and the parent coach are available to help outside of planned parent coaching, mentor sessions, or family therapy. As your child gains the skills needed to live a healthy life and the family system becomes safer and more communicative, your child will be set up for lifelong success.

Young Adult Treatment

A young adult launching into independence marks a new phase for the entire family. A healthy and supportive family system is important at every stage of life. But the kind of support young adults need is different from adolescent needs. It can be difficult for parents to let their children, even their adult children, make their own decisions and their own mistakes. Yet allowing them to experience this process will help them learn and grow on the path to adulthood. The Potomac mentor will help the young adult with school, work, relationships, and other needs. Meanwhile, the parent coach will help with the transition into being the parent of a young adult.

Young adults and their parents often need to learn new ways to communicate with each other. Both the mentor and the parent coach will help facilitate this evolution. Many parents need help finding the balance between "letting go" and supporting their young adult child in appropriate ways. Extra support during this time of change helps to maintain a supportive family environment and ease the transition into adulthood.

Potomac mentoring for young adults will primarily be in a college or career environment. Depending on the young adult's needs, sessions may cover many different aspects. An adult living away from parents for the first time may need help with life skills, including laundry, grocery shopping, or finances. Others struggling with social interactions may engage in activities that teach social skills and boost confidence. Meanwhile, young adults beginning college or a career path may need help with time management and meeting goals. Whatever the challenge, the Potomac mentor is ready to help with each young adult's unique needs.

Crises aren’t planned. “In-between hours” are available for both parents and young adults when an urgent issue arises outside of scheduled sessions. As young adults and families work together, they will foster a loving environment that supports the transition to adulthood.

Our Family Systems Approach to Therapeutic Services

At Potomac, we understand the importance of offering a holistic, personalized program for teens and young adults and that’s why we take an individual and family systems approach to working with clients who have also tried traditional family counseling and therapy. Potomac offers two Master's Level Mental Health Clinicians for each family because it allows us the opportunity to work with the individual client, the client's family members and the family system as a whole.

When both of the clinicians are present, young adults and teens are often able to open up to the therapeutic process more than when there is only one therapist in the room with a family. Another reason this approach reduces resistance for the young adult and/or teen client is that they feel comfort in knowing that their family members are working with their own parent coach. This reduces feelings of being targeted or blamed for the client and helps the client trust that the parents will be working on improving the family dynamic as well.

The dual relationships of our clinicians help make family meetings well-rounded experiences. The two masters-level clinicians are there to help foster positive dialogue for both child and parent. This is something that Potomac prides itself on.

Therapeutic Support in Real Time

One of the Potomac clinicians—the parent coach—works primarily with the parents. They are available to offer in the moment solutions and perspective when a challenge arises. Our parent coach highlights your strengths as a parent in order to build upon them. This will increase your child's resilience, confidence, and contentment in both the home and the community. Parents can text or call their parent coach at any time, any day.

One of the Potomac clinicians—a therapeutic mentor—works primarily with the young person, or client. They have weekly or bi-weekly, two hour sessions, in addition to regular calls and texts. During session, the client and mentor engage in activities related to the clinical needs of the client. These activities may include:

  • Hiking or walking in town
  • Filling out job applications
  • Organizational support with school
  • Practicing social skills
  • Talking about family, school, or peer pressure

Our clinicians develop strong and lasting relationships with our clients, ensuring client safety and trust so they feel comfortable enough to open up, reach out, and ultimately heal. Potomac clients have reported increased feelings of confidence, independence, success, self-esteem, and contentment after working with their mentor for 6-12 months.

Family Meetings and Family Therapy

Along with regular meetings with parents, home-based family meetings are regularly scheduled with the entire family. These family meetings help deal with any communication and behavior issues that may arise. The Potomac parent coaches and mentors visit the family's home or arrange to have the family meeting in a local therapy office.

Family meetings involve both the Potomac clinicians to be present. When both clinicians are present, the client can feel that they have an advocate, mentor, and role model at their side. If the client feels any anxiety or anger about the family meeting, they can rely on the mentor/parent coach for positive role-modeling and communication strategies.

Our Packages

Potomac's team of masters-level practitioners works with families where life happens: in the home and community. Grounded in Family Systems Work, we offer scheduled sessions with parents and young people as well as providing support in between sessions as the need arises.

Our current monthly program offerings are as follows:

Intensive Package:

  • Young Person will receive up to 16 hours of scheduled time with Therapeutic Mentor. Typically meetings take place twice a week for 1.5 – 2 hours.
  • Parents will receive up to 4 hours of scheduled time with Parent Coach. Typically sessions take place once a week for 45 – 60 minutes, over the phone.
  • Families will have access to the Mentor and Parent Coach for up to 6 hours outside of scheduled sessions and will have at least 1 family session, in person, during the month.

Standard Package:

  • Young Person will receive up to 8 hours of scheduled time with Therapeutic Mentor. Typically meetings take place once a week for 1.5 – 2 hours.
  • Parents will receive up to 4 hours of scheduled time with Parent Coach. Typically sessions take place once a week for 45 – 60 minutes, over the phone.
  • Families will have access to the Mentor and Parent Coach for up to 4 hours outside of scheduled sessions and will have at least 1 family session, in person, during the month.

Lite Package:

  • Young Person will receive up to 4 hours of scheduled time with Therapeutic Mentor. Typically meetings take place once a week for 1 hour.
  • Parents will receive up to 2 hours of scheduled time with Parent Coach. Typically sessions take place once a week for 25 - 30 minutes, over the phone.
  • Families will have access to the Mentor and Parent Coach for up to 2 hours outside of scheduled sessions and will have at least 1 family session, in person, during the month.

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